diff --git a/CHANGELOG b/CHANGELOG
index 9f30bcf8..19c37f84 100644
--- a/CHANGELOG
+++ b/CHANGELOG
@@ -1,5 +1,9 @@
 jc changelog
 
+20210520 v1.15.5
+- Fix issue where help and about information would not display if a 3rd party parser library was missing. (e.g. xmltodict)
+- Add more error message detail when encountering ParseError and LibraryNotFound exceptions
+
 20210517 v1.15.4
 - Update ping parser to support error responses in OSX and BSD
 - Update ping parser to be more resilient against parsing errors for unknown error types
diff --git a/README.md b/README.md
index 4bac69df..5c5cc4eb 100644
--- a/README.md
+++ b/README.md
@@ -83,7 +83,7 @@ Use Cases:
 - [Nornir command output parsing](https://blog.kellybrazil.com/2020/12/09/parsing-command-output-in-nornir-with-jc/)
 
 ## Installation
-There are several ways to get `jc`. You can install via `pip`; other OS package repositories like `apt-get`, `dnf`, `zypper`, `pacman`, `nix-env`, `guix`, `brew`, or `portsnap`; via DEB/RPM packaged binaries; or by downloading the correct binary for your architecture and running it anywhere on your filesystem.
+There are several ways to get `jc`. You can install via `pip`; other OS package repositories like `apt-get`, `dnf`, `zypper`, `pacman`, `nix-env`, `guix`, `brew`, or `portsnap`; via DEB, RPM, and MSI packaged binaries for linux and Windows; or by downloading the correct binary for your architecture and running it anywhere on your filesystem.
 
 ### Pip (macOS, linux, unix, Windows)
 ```bash
@@ -248,7 +248,7 @@ Local plugin filenames must be valid python module names, therefore must consist
 ### Caveats
 **Locale:**
 
-For best results set the `LANG` locale environment variable to `C`. For example, either by setting directly on the command-line:
+For best results set the `LANG` locale environment variable to `C` or `en_US.UTF-8`. For example, either by setting directly on the command-line:
 ```
 $ LANG=C date | jc --date
 ```
@@ -266,11 +266,16 @@ If a UTC timezone can be detected in the text of the command output, the timesta
 ## Compatibility
 Some parsers like `dig`, `xml`, `csv`, etc. will work on any platform. Other parsers that convert platform-specific output will generate a warning message if they are run on an unsupported platform. To see all parser information, including compatibility, run `jc -ap`.
 
-You may still use a parser on an unsupported platform - for example, you may want to parse a file with linux `lsof` output on an macOS laptop. In that case you can suppress the warning message with the `-q` cli option or the `quiet=True` function parameter in `parse()`:
+You may still use a parser on an unsupported platform - for example, you may want to parse a file with linux `lsof` output on an macOS or Windows laptop. In that case you can suppress the warning message with the `-q` cli option or the `quiet=True` function parameter in `parse()`:
 
+macOS:
 ```bash
 cat lsof.out | jc --lsof -q
 ```
+or Windows:
+```bash
+type lsof.out | jc --lsof -q
+```
 
 Tested on:
 - Centos 7.7
@@ -282,6 +287,8 @@ Tested on:
 - NixOS
 - FreeBSD12
 - Windows 10
+- Windows 2016 Server
+- Windows 2019 Server
 
 ## Contributions
 Feel free to add/improve code or parsers! You can use the [`jc/parsers/foo.py`](https://github.com/kellyjonbrazil/jc/blob/master/jc/parsers/foo.py) parser as a template and submit your parser with a pull request.
diff --git a/docs/parsers/xml.md b/docs/parsers/xml.md
index 9393291a..6be25da5 100644
--- a/docs/parsers/xml.md
+++ b/docs/parsers/xml.md
@@ -95,4 +95,4 @@ Returns:
 ## Parser Information
 Compatibility:  linux, darwin, cygwin, win32, aix, freebsd
 
-Version 1.4 by Kelly Brazil (kellyjonbrazil@gmail.com)
+Version 1.5 by Kelly Brazil (kellyjonbrazil@gmail.com)
diff --git a/docs/parsers/yaml.md b/docs/parsers/yaml.md
index 36a6d1f0..d389c3ec 100644
--- a/docs/parsers/yaml.md
+++ b/docs/parsers/yaml.md
@@ -109,4 +109,4 @@ Returns:
 ## Parser Information
 Compatibility:  linux, darwin, cygwin, win32, aix, freebsd
 
-Version 1.4 by Kelly Brazil (kellyjonbrazil@gmail.com)
+Version 1.5 by Kelly Brazil (kellyjonbrazil@gmail.com)
diff --git a/jc/__init__.py b/jc/__init__.py
index 0c8ac89a..6e6938ff 100644
--- a/jc/__init__.py
+++ b/jc/__init__.py
@@ -86,4 +86,4 @@ Module Example:
 """
 
 name = 'jc'
-__version__ = '1.15.4'
+__version__ = '1.15.5'
diff --git a/jc/cli.py b/jc/cli.py
index e11b09b3..14f7b983 100644
--- a/jc/cli.py
+++ b/jc/cli.py
@@ -16,6 +16,7 @@ import jc
 import jc.appdirs as appdirs
 import jc.utils
 import jc.tracebackplus
+from jc.exceptions import LibraryNotInstalled, ParseError
 
 # make pygments import optional
 try:
@@ -603,6 +604,16 @@ def main():
     try:
         result = parser.parse(data, raw=raw, quiet=quiet)
 
+    except (ParseError, LibraryNotInstalled) as e:
+        if debug:
+            raise
+        else:
+            jc.utils.error_message(
+                f'Parser issue with {parser_name}:\n'
+                f'             {e}\n'
+                '             For details use the -d or -dd option. Use "jc -h" for help.')
+            sys.exit(combined_exit_code(magic_exit_code, JC_ERROR_EXIT))
+
     except Exception:
         if debug:
             raise
diff --git a/jc/exceptions.py b/jc/exceptions.py
index f7dd2571..32218db6 100644
--- a/jc/exceptions.py
+++ b/jc/exceptions.py
@@ -3,3 +3,7 @@
 
 class ParseError(Exception):
     pass
+
+
+class LibraryNotInstalled(Exception):
+    pass
diff --git a/jc/man/jc.1.gz b/jc/man/jc.1.gz
index 967b30c9..b7b4c49b 100644
Binary files a/jc/man/jc.1.gz and b/jc/man/jc.1.gz differ
diff --git a/jc/parsers/xml.py b/jc/parsers/xml.py
index e662f7d4..6db0b590 100644
--- a/jc/parsers/xml.py
+++ b/jc/parsers/xml.py
@@ -65,19 +65,13 @@ Examples:
       ...
     }
 """
-import sys
 import jc.utils
-# check if xml library is installed and fail gracefully if it is not
-try:
-    import xmltodict
-except Exception:
-    jc.utils.error_message('The xmltodict library is not installed.')
-    sys.exit(1)
+from jc.exceptions import LibraryNotInstalled
 
 
 class info():
     """Provides parser metadata (version, author, etc.)"""
-    version = '1.4'
+    version = '1.5'
     description = 'XML file parser'
     author = 'Kelly Brazil'
     author_email = 'kellyjonbrazil@gmail.com'
@@ -121,6 +115,12 @@ def parse(data, raw=False, quiet=False):
 
         Dictionary. Raw or processed structured data.
     """
+    # check if xml library is installed and fail gracefully if it is not
+    try:
+        import xmltodict
+    except Exception:
+        raise LibraryNotInstalled('The xmltodict library is not installed.')
+
     if not quiet:
         jc.utils.compatibility(__name__, info.compatible)
 
diff --git a/jc/parsers/yaml.py b/jc/parsers/yaml.py
index f25294e0..bfcbe85a 100644
--- a/jc/parsers/yaml.py
+++ b/jc/parsers/yaml.py
@@ -79,19 +79,13 @@ Examples:
       }
     ]
 """
-import sys
 import jc.utils
-# check if yaml library is installed and fail gracefully if it is not
-try:
-    from ruamel.yaml import YAML
-except Exception:
-    jc.utils.error_message('The ruamel.yaml library is not installed.')
-    sys.exit(1)
+from jc.exceptions import LibraryNotInstalled
 
 
 class info():
     """Provides parser metadata (version, author, etc.)"""
-    version = '1.4'
+    version = '1.5'
     description = 'YAML file parser'
     author = 'Kelly Brazil'
     author_email = 'kellyjonbrazil@gmail.com'
@@ -135,6 +129,12 @@ def parse(data, raw=False, quiet=False):
 
         List of Dictionaries representing the YAML documents.
     """
+    # check if yaml library is installed and fail gracefully if it is not
+    try:
+        from ruamel.yaml import YAML
+    except Exception:
+        raise LibraryNotInstalled('The ruamel.yaml library is not installed.')
+
     if not quiet:
         jc.utils.compatibility(__name__, info.compatible)
 
diff --git a/man/jc.1.gz b/man/jc.1.gz
index 967b30c9..b7b4c49b 100644
Binary files a/man/jc.1.gz and b/man/jc.1.gz differ
diff --git a/setup.py b/setup.py
index 6dd19f30..325f8141 100755
--- a/setup.py
+++ b/setup.py
@@ -5,7 +5,7 @@ with open('README.md', 'r') as f:
 
 setuptools.setup(
     name='jc',
-    version='1.15.4',
+    version='1.15.5',
     author='Kelly Brazil',
     author_email='kellyjonbrazil@gmail.com',
     description='Converts the output of popular command-line tools and file-types to JSON.',
diff --git a/templates/manpage_template b/templates/manpage_template
index ecdc814e..2f30969b 100644
--- a/templates/manpage_template
+++ b/templates/manpage_template
@@ -112,7 +112,7 @@ Local plugin filenames must be valid python module names, therefore must consist
 Note: The application data directory follows the XDG Base Directory Specification
 
 .SH CAVEATS
-\fBLocale:\fP For best results set the \fBLANG\fP locale environment variable to \fBC\fP. For example, either by setting directly on the command-line:
+\fBLocale:\fP For best results set the \fBLANG\fP locale environment variable to \fBC\fP or \fBen_US.UTF-8\fP. For example, either by setting directly on the command-line:
 
 \fB$ LANG=C date | jc --date\fP
 
diff --git a/templates/readme_template b/templates/readme_template
index d1f6cfa6..4a54f11b 100644
--- a/templates/readme_template
+++ b/templates/readme_template
@@ -83,7 +83,7 @@ Use Cases:
 - [Nornir command output parsing](https://blog.kellybrazil.com/2020/12/09/parsing-command-output-in-nornir-with-jc/)
 
 ## Installation
-There are several ways to get `jc`. You can install via `pip`; other OS package repositories like `apt-get`, `dnf`, `zypper`, `pacman`, `nix-env`, `guix`, `brew`, or `portsnap`; via DEB/RPM packaged binaries; or by downloading the correct binary for your architecture and running it anywhere on your filesystem.
+There are several ways to get `jc`. You can install via `pip`; other OS package repositories like `apt-get`, `dnf`, `zypper`, `pacman`, `nix-env`, `guix`, `brew`, or `portsnap`; via DEB, RPM, and MSI packaged binaries for linux and Windows; or by downloading the correct binary for your architecture and running it anywhere on your filesystem.
 
 ### Pip (macOS, linux, unix, Windows)
 ```bash
@@ -176,7 +176,7 @@ Local plugin filenames must be valid python module names, therefore must consist
 ### Caveats
 **Locale:**
 
-For best results set the `LANG` locale environment variable to `C`. For example, either by setting directly on the command-line:
+For best results set the `LANG` locale environment variable to `C` or `en_US.UTF-8`. For example, either by setting directly on the command-line:
 ```
 $ LANG=C date | jc --date
 ```
@@ -194,11 +194,16 @@ If a UTC timezone can be detected in the text of the command output, the timesta
 ## Compatibility
 Some parsers like `dig`, `xml`, `csv`, etc. will work on any platform. Other parsers that convert platform-specific output will generate a warning message if they are run on an unsupported platform. To see all parser information, including compatibility, run `jc -ap`.
 
-You may still use a parser on an unsupported platform - for example, you may want to parse a file with linux `lsof` output on an macOS laptop. In that case you can suppress the warning message with the `-q` cli option or the `quiet=True` function parameter in `parse()`:
+You may still use a parser on an unsupported platform - for example, you may want to parse a file with linux `lsof` output on an macOS or Windows laptop. In that case you can suppress the warning message with the `-q` cli option or the `quiet=True` function parameter in `parse()`:
 
+macOS:
 ```bash
 cat lsof.out | jc --lsof -q
 ```
+or Windows:
+```bash
+type lsof.out | jc --lsof -q
+```
 
 Tested on:
 - Centos 7.7
@@ -210,6 +215,8 @@ Tested on:
 - NixOS
 - FreeBSD12
 - Windows 10
+- Windows 2016 Server
+- Windows 2019 Server
 
 ## Contributions
 Feel free to add/improve code or parsers! You can use the [`jc/parsers/foo.py`](https://github.com/kellyjonbrazil/jc/blob/master/jc/parsers/foo.py) parser as a template and submit your parser with a pull request.
diff --git a/tests/test_utils.py b/tests/test_utils.py
index bc1ea123..45aa738d 100644
--- a/tests/test_utils.py
+++ b/tests/test_utils.py
@@ -18,6 +18,8 @@ class MyTests(unittest.TestCase):
             '3/22/2021, 1:15:51 PM (UTC-0600)': {'string': '3/22/2021, 1:15:51 PM (UTC-0600)', 'format': 1700, 'naive': 1616444151, 'utc': None},
             # Windows english format with UTC tz (found in systeminfo cli output)
             '3/22/2021, 1:15:51 PM (UTC)': {'string': '3/22/2021, 1:15:51 PM (UTC)', 'format': 1705, 'naive': 1616444151, 'utc': 1616418951},
+            # Windows english format with UTC tz in long-form (found in systeminfo cli output)
+            '3/22/2021, 1:15:51 PM (Coordinated Universal Time)': {'string': '3/22/2021, 1:15:51 PM (Coordinated Universal Time)', 'format': 1705, 'naive': 1616444151, 'utc': 1616418951},
             # Windows english format with UTC tz (found in systeminfo cli output)
             '3/22/2021, 1:15:51 PM (UTC+0000)': {'string': '3/22/2021, 1:15:51 PM (UTC+0000)', 'format': 1710, 'naive': 1616444151, 'utc': 1616418951},
             # en_US.UTF-8 local format (found in upower cli output)