|  | Asset is only available in the cloud and was uploaded from some other device (like the web client) or was deleted from this device after upload |
|  | Asset is only available locally and has not yet been backed up |
|  | Asset was uploaded from this device and is now backed up in the cloud/server and still available in original on the device |
### How can I sync an existing directory with Immich's server?
Immich doesn't have two-way synchronization ([yet](https://github.com/immich-app/immich/discussions/1006)), but the [command line tool](/docs/features/bulk-upload.md) can bulk upload items from a directory to Immich.
### Why are only photos and not videos being uploaded to Immich?
This often happens when using a reverse proxy or cloudflare tunnel in front of Immich. Make sure to set your reverse proxy to allow large POST requests. In `nginx`, set `client_max_body_size 50000M;` or similar. Cloudflare tunnels are limited to 100 mb file sizes. Also check the disk space of your reverse proxy, in some cases proxies caches requests to disk before passing them on, and if disk space runs out the request fails.
Immich optionally uses machine learning for several features. However, it can be too heavy to run on a Raspberry Pi. You can [mitigate](/docs/FAQ#how-can-i-lower-immichs-cpu-usage) this or [disable](/docs/FAQ.md#how-can-i-disable-machine-learning) machine learning entirely.
The initial backup is the most intensive due to the number of jobs running. The most CPU-intensive ones are transcoding and machine learning jobs (Tag Images, Encode CLIP, Recognize Faces), and to a lesser extent thumbnail generation. Here are some ways to lower their CPU usage:
- Lower the job concurrency for these jobs to 1.
- Under Settings > Transcoding Settings > Threads, set the number of threads to a low number like 1 or 2.
- Set the `TYPESENSE_THREAD_POOL_SIZE` environmental variable and restart the Typesense container. For instance, `TYPESENSE_THREAD_POOL_SIZE=8` will limit it to 8 threads.
- Under Settings > Machine Learning Settings > Facial Recognition > Model Name, you can change the facial recognition model to `buffalo_s` instead of `buffalo_l`. The former is a smaller and faster model, albeit not as good.
- You _must_ re-run the Recognize Faces job for all images after this for facial recognition on new images to work properly.
- If these changes are not enough, see [below](/docs/FAQ.md#how-can-i-disable-machine-learning) for how you can disable machine learning.
### How can I disable machine learning?
:::info
Disabling machine learning will result in a poor experience for searching and the 'Explore' page, as these are reliant on it to work as intended.
:::
Machine learning can be disabled under Settings > Machine Learning Settings, either entirely or by model type. For instance, you can choose to disable smart search with CLIP, but keep facial recognition enabled. This means that the machine learning service will only process the enabled jobs.
However, disabling all jobs will not disable the machine learning service itself. To prevent it from starting up at all in this case, you can comment out the `immich-machine-learning` section of the docker-compose.yml.
### How can I disable TypeSense?
:::info
Disabling Typesense will result in a poor search experience since searching is reliant on it.
You can disable Typesense by commenting out the `immich-typesense` section of the docker-compose.yml and setting `TYPESENSE_ENABLED=false` in your .env file.
### I'm getting errors about models being corrupt or failing to download. What do I do?
You can delete the model cache volume, which is where models are downloaded. This will give the service a clean environment to download the model again.
Template changes will only apply to new assets. To retroactively apply the template to previously uploaded assets, run the Storage Migration Job, available on the [Jobs](/docs/administration/jobs.md) page.
The default image tagging model is relatively small. You can change this for a larger model like `google/vit-base-patch16-224` by setting the model name under Settings > Machine Learning Settings > Image Tagging. You can then re-run the Image Tagging job to get improved tags.
Most Immich components are typically deployed using docker. To see logs for deployed docker containers, you can use the [Docker CLI](https://docs.docker.com/engine/reference/commandline/cli/), specifically the `docker logs` command. For examples, see [Docker Help](/docs/guides/docker-help.md)
### How can I run Immich as a non-root user?
1. Set the `PUID`/`PGID` environment variables (in `.env`).
2. Set the corresponding `user` argument in `docker-compose` for each service.
3. Add an additional volume to `immich-microservices` that mounts internally to `/usr/src/app/.reverse-geocoding-dump`.
After removing the containers and volumes, the **Files** can be cleaned up (if necessary) from the `UPLOAD_LOCATION` by simply deleting an unwanted files or folders.
### How can I move all data (photos, persons, albums) from one user to another?
This requires some database queries. You can do this on the command line (in the PostgreSQL container using the psql command), or you can add for example an [Adminer](https://www.adminer.org/) container to the `docker-compose.yml` file, so that you can use a web-interface.
:::warning
This is an advanced operation. If you can't to do it with the steps described here, this is not for you.
:::
1.**MAKE A BACKUP** - See [backup and restore](/docs/administration/backup-and-restore.md).
2. Find the id of both the 'source' and the 'destination' user (it's the id column in the users table)
3. Three tables need to be updated:
```sql
// reassign albums
update albums set "ownerId" = '<destinationId>' where "ownerId" = '<sourceId>';
// reassign people
update person set "ownerId" = '<destinationId>' where "ownerId" = '<sourceId>';
// reassign assets
update assets set "ownerId" = '<destinationId>' where "ownerId" = '<sourceId>'
and checksum not in (select checksum from assets where "ownerId" = '<destinationId>');
```
4. There might be left-over assets in the 'source' user's library if they are skipped by the last query because of duplicate checksums. These are probably duplicates anyway, and can probably be removed.