diff --git a/packages/server/src/views/emails/paymentFailedAccountDisabledTemplate.ts b/packages/server/src/views/emails/paymentFailedAccountDisabledTemplate.ts
index f14ae1a5b..1c2b003ec 100644
--- a/packages/server/src/views/emails/paymentFailedAccountDisabledTemplate.ts
+++ b/packages/server/src/views/emails/paymentFailedAccountDisabledTemplate.ts
@@ -1,19 +1,24 @@
 import markdownUtils from '@joplin/lib/markdownUtils';
 import config from '../../config';
 import { EmailSubjectBody } from '../../models/EmailModel';
-import { stripePortalUrl } from '../../utils/urlUtils';
+import { stripePortalUrl, helpUrl } from '../../utils/urlUtils';
 
 export default (): EmailSubjectBody => {
 	return {
 		subject: `Your ${config().appName} payment could not be processed`,
 		body: `
 
-Your last ${config().appName} payment could not be processed. As a result your account has disabled.
+Your last ${config().appName} payment could not be processed. As a result your account has been disabled.
 
-To re-activate your account, please update your payment details, or contact us for more details.
+To re-activate your account, please update your payment details.
 
-[Manage your subscription](${markdownUtils.escapeLinkUrl(stripePortalUrl())})
+Following this link to [manage your subscription](${markdownUtils.escapeLinkUrl(stripePortalUrl())}).
 
+For more information please see the [help page](${helpUrl()}).
+
+Thank you,
+
+Joplin Cloud Team
 `.trim(),
 	};
 };
diff --git a/packages/server/src/views/emails/paymentFailedTemplate.ts b/packages/server/src/views/emails/paymentFailedTemplate.ts
index 2c5e45466..1b0d08da2 100644
--- a/packages/server/src/views/emails/paymentFailedTemplate.ts
+++ b/packages/server/src/views/emails/paymentFailedTemplate.ts
@@ -1,7 +1,7 @@
 import markdownUtils from '@joplin/lib/markdownUtils';
 import config from '../../config';
 import { EmailSubjectBody } from '../../models/EmailModel';
-import { stripePortalUrl } from '../../utils/urlUtils';
+import { stripePortalUrl, helpUrl } from '../../utils/urlUtils';
 
 export default function(): EmailSubjectBody {
 	return {
@@ -13,7 +13,7 @@ We were not able to process your last payment. Please follow this URL to update
 
 [Manage your subscription](${markdownUtils.escapeLinkUrl(stripePortalUrl())})
 
-Please answer this email if you have any question.
+For more information please see the [help page](${helpUrl()}).
 
 Thank you,