From 238268884ec80d252fd8c9833a97534eb6973c1f Mon Sep 17 00:00:00 2001 From: Laurent Cozic Date: Wed, 2 May 2018 20:16:08 +0100 Subject: [PATCH] Update debugging.md --- readme/debugging.md | 28 ++++++++++++++++++++++++++++ 1 file changed, 28 insertions(+) diff --git a/readme/debugging.md b/readme/debugging.md index 373bc7857..8386d8033 100644 --- a/readme/debugging.md +++ b/readme/debugging.md @@ -18,3 +18,31 @@ It is possible to get the apps to display or log more information that might hel - In the options, enable Advanced Option - Open the log in the top right hand corner menu and post a screenshot of any error/warning. + +# Low-level debugging on iOS + +Some crashes cannot be investigated using Joplin's own tools. In that case, it can be very helpful to provide a native iOS crash report. + +For this, please follow these instructions: + +You can send it to this address https://raw.githubusercontent.com/laurent22/joplin/master/Assets/Adresse.png + +https://developer.apple.com/library/content/qa/qa1747/_index.html + +Getting Crash Logs Directly From a Device Without Xcode + +Your users can retrieve crash reports from their device and send them to you via email by following these instructions. + +(It is not possible to get device console logs directly from a device) + +1) Open Settings app + +2) Go to Privacy, then Diagnostics & Usage + +3) Select Diagnostics & Usage Data + +4) Locate the log for the crashed app. The logs will be named in the format: __ + +5) Select the desired log. Then, using the text selection UI select the entire text of the log. Once the text is selected, tap Copy + +6) Paste the copied text to Mail and send to an email address as desired