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Laurent Cozic
2018-05-06 11:17:34 +01:00
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<li>In the options, enable Advanced Option</li>
<li>Open the log in the top right hand corner menu and post a screenshot of any error/warning.</li>
</ul>
<h1 id="low-level-debugging-on-ios">Low-level debugging on iOS</h1>
<p>Some crashes cannot be investigated using Joplin&#39;s own tools. In that case, it can be very helpful to provide a native iOS crash report.</p>
<p>For this, please follow these instructions:</p>
<p>You can send it to this address <a href="https://raw.githubusercontent.com/laurent22/joplin/master/Assets/Adresse.png">https://raw.githubusercontent.com/laurent22/joplin/master/Assets/Adresse.png</a></p>
<p><a href="https://developer.apple.com/library/content/qa/qa1747/_index.html">https://developer.apple.com/library/content/qa/qa1747/_index.html</a></p>
<p>Getting Crash Logs Directly From a Device Without Xcode</p>
<p>Your users can retrieve crash reports from their device and send them to you via email by following these instructions.</p>
<p>(It is not possible to get device console logs directly from a device)</p>
<p>1) Open Settings app</p>
<p>2) Go to Privacy, then Diagnostics &amp; Usage</p>
<p>3) Select Diagnostics &amp; Usage Data</p>
<p>4) Locate the log for the crashed app. The logs will be named in the format: <AppName><em><DateTime></em><DeviceName></p>
<p>5) Select the desired log. Then, using the text selection UI select the entire text of the log. Once the text is selected, tap Copy</p>
<p>6) Paste the copied text to Mail and send to an email address as desired</p>
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