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Updated website
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</li>
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</ul>
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</div>
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<h2 id="troubleshooting-the-web-clipper-service">Troubleshooting the web clipper service</h2>
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<h1 id="troubleshooting-the-web-clipper-service">Troubleshooting the web clipper service</h1>
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<p>The web clipper extension and the Joplin application communicates via a service, which is started by the Joplin desktop app.</p>
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<p>However certain things can interfer with this service and prevent it from being accessible or from starting. If something does not work, check the following:</p>
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<ul>
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</li>
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</ul>
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<p>If none of this work, please report it on the <a href="https://discourse.joplin.cozic.net/">forum</a> or <a href="https://github.com/laurent22/joplin/issues">GitHub issue tracker</a></p>
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<h2 id="debugging-the-extension">Debugging the extension</h2>
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<h1 id="debugging-the-extension">Debugging the extension</h1>
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<h2 id="in-chrome">In Chrome</h2>
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<p>To provide as much information as possible when reporting an issue, you may provide the log from the various Chrome console.</p>
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<p>To do so, first enable developer mode in <a href="chrome://extensions/">chrome://extensions/</a></p>
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<h3 id="debugging-the-popup">Debugging the popup</h3>
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<p>In <code>chrome://extensions/</code>, click on "Inspect background script".</p>
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<h3 id="debugging-the-content-script">Debugging the content script</h3>
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<p>Press Ctrl+Shift+I to open the console of the current page.</p>
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<h2 id="in-firefox">In Firefox</h2>
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<ul>
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<li>Open <a href="about:debugging">about:debugging</a> in Firefox.</li>
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<li>Make sure the checkox "Enable add-on debugging" is ticked.</li>
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<li>Scroll down to the Joplin Web Clipper extension.</li>
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<li>Click on "Debugging" - that should open a new console window.</li>
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</ul>
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<p>Also press F12 to open the regular Firefox console (some messages from the Joplin extension can go there too).</p>
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<p>Now use the extension as normal and replicate the bug you're having.</p>
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<p>Copy and paste the content of both the debugging window and the Firefox console, and post it to the <a href="https://discourse.joplin.cozic.net/">forum</a>.</p>
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<script>
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function stickyHeader() {
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@ -1,4 +1,4 @@
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## Troubleshooting the web clipper service
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# Troubleshooting the web clipper service
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The web clipper extension and the Joplin application communicates via a service, which is started by the Joplin desktop app.
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@ -12,7 +12,9 @@ However certain things can interfer with this service and prevent it from being
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If none of this work, please report it on the [forum](https://discourse.joplin.cozic.net/) or [GitHub issue tracker](https://github.com/laurent22/joplin/issues)
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## Debugging the extension
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# Debugging the extension
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## In Chrome
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To provide as much information as possible when reporting an issue, you may provide the log from the various Chrome console.
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@ -29,3 +31,16 @@ In `chrome://extensions/`, click on "Inspect background script".
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### Debugging the content script
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Press Ctrl+Shift+I to open the console of the current page.
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## In Firefox
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- Open [about:debugging](about:debugging) in Firefox.
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- Make sure the checkox "Enable add-on debugging" is ticked.
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- Scroll down to the Joplin Web Clipper extension.
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- Click on "Debugging" - that should open a new console window.
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Also press F12 to open the regular Firefox console (some messages from the Joplin extension can go there too).
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Now use the extension as normal and replicate the bug you're having.
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Copy and paste the content of both the debugging window and the Firefox console, and post it to the [forum](https://discourse.joplin.cozic.net/).
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