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364 lines
11 KiB
HTML
364 lines
11 KiB
HTML
<!doctype html>
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<title>Debugging | Joplin</title>
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<meta charset="utf-8">
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<meta http-equiv="X-UA-Compatible" content="IE=edge">
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<link rel="stylesheet" href="https://joplinapp.org/css/bootstrap.min.css">
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<link rel="shortcut icon" type="image/x-icon" href="favicon.ico">
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<link rel="stylesheet" href="https://joplinapp.org/css/fontawesome-all.min.css">
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a.heading-anchor:hover,
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h1:hover a.heading-anchor,
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h2:hover a.heading-anchor,
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h3:hover a.heading-anchor,
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h4:hover a.heading-anchor,
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h5:hover a.heading-anchor,
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display: inline-block;
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</style>
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</head>
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<body>
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<div class="container">
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<div class="header">
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<a class="forkme" href="https://github.com/laurent22/joplin"><img src="https://joplinapp.org/images/ForkMe.png"/></a>
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<a href="https://joplinapp.org"><h1 id="joplin"><img class="title-icon" src="https://joplinapp.org/images/Icon512.png">oplin</h1></a>
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<p class="sub-title">An open source note taking and to-do application with synchronisation capabilities.</p>
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</div>
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<div class="nav-wrapper">
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<div class="nav">
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<ul>
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<li class=""><a href="https://joplinapp.org/" title="Home"><i class="fa fa-home"></i></a></li>
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<li><a href="https://discourse.joplinapp.org" title="Forum">Forum</a></li>
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<li><a class="help" href="#" title="Menu">Menu</a></li>
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</ul>
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<div class="nav-right">
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<!--
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<iframe class="share-btn" src="https://www.facebook.com/plugins/share_button.php?href=http%3A%2F%2Fjoplinapp.org&layout=button&size=small&mobile_iframe=true&width=60&height=20&appId" width="60" height="20" style="border:none;overflow:hidden" scrolling="no" frameborder="0" allowTransparency="true"></iframe>
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<iframe class="share-btn" src="https://platform.twitter.com/widgets/tweet_button.html?url=http%3A%2F%2Fjoplinapp.org" width="62" height="20" title="Tweet" style="border: 0; overflow: hidden;"></iframe>
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-->
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<iframe class="share-btn share-btn-github" src="https://ghbtns.com/github-btn.html?user=laurent22&repo=joplin&type=star&count=true" frameborder="0" scrolling="0" width="100px" height="20px"></iframe>
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</div>
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</div>
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</div>
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<div class="content">
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<div id="toc"><ul>
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<li>
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<p>Applications</p>
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<ul>
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<li><a href="https://joplinapp.org/desktop">Desktop application</a></li>
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<li><a href="https://joplinapp.org/mobile">Mobile applications</a></li>
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<li><a href="https://joplinapp.org/terminal">Terminal application</a></li>
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<li><a href="https://joplinapp.org/clipper">Web Clipper</a></li>
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</ul>
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</li>
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<li>
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<p>Support</p>
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<ul>
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<li><a href="https://discourse.joplinapp.org">Joplin Forum</a></li>
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<li><a href="https://joplinapp.org/e2ee">How to enable end-to-end encryption</a></li>
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<li><a href="https://joplinapp.org/spec">End-to-end encryption spec</a></li>
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<li><a href="https://joplinapp.org/debugging">How to enable debug mode</a></li>
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<li><a href="https://joplinapp.org/api">API documentation</a></li>
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<li><a href="https://joplinapp.org/faq">FAQ</a></li>
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</ul>
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</li>
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<li>
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<p>About</p>
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<ul>
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<li><a href="https://joplinapp.org/changelog">Changelog (Desktop App)</a></li>
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<li><a href="https://joplinapp.org/changelog_cli">Changelog (CLI App)</a></li>
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<li><a href="https://joplinapp.org/stats">Stats</a></li>
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<li><a href="https://joplinapp.org/donate">Donate</a></li>
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</ul>
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</li>
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</ul>
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</div>
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<h1><a name="how-to-enable-debugging" href="#how-to-enable-debugging" class="heading-anchor">🔗</a>How to enable debugging</h1>
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<p>It is possible to get the apps to display or log more information that might help debug various issues.</p>
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<h2><a name="desktop-application" href="#desktop-application" class="heading-anchor">🔗</a>Desktop application</h2>
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<ul>
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<li>Add a file named "flags.txt" in the config directory (should be <code>~/.config/joplin-desktop</code> or <code>c:\Users\YOUR_NAME\.config\joplin-desktop</code>) with the following content: <code>--open-dev-tools --log-level debug</code></li>
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<li>Restart the application</li>
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<li>The development tools should now be opened. Click the "Console" tab</li>
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<li>Now repeat the action that was causing problem. The console might output warnings or errors - please add them to the GitHub issue. Also open log.txt in the config folder and if there is any error or warning, please also add them to the issue.</li>
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</ul>
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<h2><a name="cli-application" href="#cli-application" class="heading-anchor">🔗</a>CLI application</h2>
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<ul>
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<li>Start the app with <code>joplin --log-level debug</code></li>
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<li>Check the log.txt as specified above for the desktop application and attach the log to the GitHub issue (or just the warnings/errors if any)</li>
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</ul>
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<h2><a name="mobile-application" href="#mobile-application" class="heading-anchor">🔗</a>Mobile application</h2>
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<ul>
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<li>In the options, enable Advanced Option</li>
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<li>Open the log in the top right hand corner menu and post a screenshot of any error/warning.</li>
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</ul>
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<h1><a name="creating-a-low-level-bug-report-on-android" href="#creating-a-low-level-bug-report-on-android" class="heading-anchor">🔗</a>Creating a low-level bug report on Android</h1>
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<p><a href="https://developer.android.com/studio/debug/bug-report">https://developer.android.com/studio/debug/bug-report</a></p>
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<p>To get a bugreport directly from your device, do the following:</p>
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<ul>
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<li>Be sure you have <a href="https://developer.android.com/studio/debug/dev-options">Developer Options</a> enabled.</li>
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<li>In Developer options, tap Take bug report.</li>
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<li>Select the type of bug report you want and tap Report.</li>
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</ul>
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<p>After a moment you get a notification that the bug report is ready. To share the bug report, tap the notification.</p>
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<h1><a name="creating-a-low-level-bug-report-on-ios" href="#creating-a-low-level-bug-report-on-ios" class="heading-anchor">🔗</a>Creating a low-level bug report on iOS</h1>
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<p>Some crashes cannot be investigated using Joplin's own tools. In that case, it can be very helpful to provide a native iOS crash report.</p>
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<p>For this, please follow these instructions:</p>
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<p>You can send it to this address <a href="https://raw.githubusercontent.com/laurent22/joplin/master/Assets/AdresseSupport.png">https://raw.githubusercontent.com/laurent22/joplin/master/Assets/AdresseSupport.png</a></p>
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<p><a href="https://developer.apple.com/library/content/qa/qa1747/_index.html">https://developer.apple.com/library/content/qa/qa1747/_index.html</a></p>
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<p>Getting Crash Logs Directly From a Device Without Xcode</p>
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<p>Your users can retrieve crash reports from their device and send them to you via email by following these instructions.</p>
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<p>(It is not possible to get device console logs directly from a device)</p>
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<ol>
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<li>
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<p>Open Settings app</p>
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</li>
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<li>
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<p>Go to Privacy, then Diagnostics & Usage</p>
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</li>
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<li>
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<p>Select Diagnostics & Usage Data</p>
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</li>
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<li>
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<p>Locate the log for the crashed app. The logs will be named in the format: <AppName><em><DateTime></em><DeviceName></p>
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</li>
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<li>
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<p>Select the desired log. Then, using the text selection UI select the entire text of the log. Once the text is selected, tap Copy</p>
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</li>
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<li>
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<p>Paste the copied text to Mail and send to an email address as desired</p>
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</li>
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</ol>
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<script>
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function stickyHeader() {
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$('#toc').hide();
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event.preventDefault();
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<div class="footer">
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Copyright (c) 2016-2019 Laurent Cozic
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</div>
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</html>
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