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joplin/docs/debugging/index.html
2019-01-15 19:10:27 +00:00

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<title>Debugging | Joplin</title>
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<p>Applications</p>
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<li><a href="https://joplin.cozic.net/desktop">Desktop application</a></li>
<li><a href="https://joplin.cozic.net/mobile">Mobile applications</a></li>
<li><a href="https://joplin.cozic.net/terminal">Terminal application</a></li>
<li><a href="https://joplin.cozic.net/clipper">Web Clipper</a></li>
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<li><a href="https://discourse.joplin.cozic.net">Joplin Forum</a></li>
<li><a href="https://joplin.cozic.net/e2ee">How to enable end-to-end encryption</a></li>
<li><a href="https://joplin.cozic.net/spec">End-to-end encryption spec</a></li>
<li><a href="https://joplin.cozic.net/debugging">How to enable debug mode</a></li>
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<h1 id="how-to-enable-debugging">How to enable debugging</h1>
<p>It is possible to get the apps to display or log more information that might help debug various issues.</p>
<h2 id="desktop-application">Desktop application</h2>
<ul>
<li>Add a file named &quot;flags.txt&quot; in the config directory (should be <code>~/.config/joplin-desktop</code> or <code>c:\Users\YOUR_NAME\.config\joplin-desktop</code>) with the following content: <code>--open-dev-tools --log-level debug</code></li>
<li>Restart the application</li>
<li>The development tools should now be opened. Click the &quot;Console&quot; tab</li>
<li>Now repeat the action that was causing problem. The console might output warnings or errors - please add them to the GitHub issue. Also open log.txt in the config folder and if there is any error or warning, please also add them to the issue.</li>
</ul>
<h2 id="cli-application">CLI application</h2>
<ul>
<li>Start the app with <code>joplin --log-level debug</code></li>
<li>Check the log.txt as specified above for the desktop application and attach the log to the GitHub issue (or just the warnings/errors if any)</li>
</ul>
<h2 id="mobile-application">Mobile application</h2>
<ul>
<li>In the options, enable Advanced Option</li>
<li>Open the log in the top right hand corner menu and post a screenshot of any error/warning.</li>
</ul>
<h1 id="creating-a-low-level-bug-report-on-android">Creating a low-level bug report on Android</h1>
<p><a href="https://developer.android.com/studio/debug/bug-report">https://developer.android.com/studio/debug/bug-report</a></p>
<p>To get a bugreport directly from your device, do the following:</p>
<ul>
<li>Be sure you have <a href="https://developer.android.com/studio/debug/dev-options">Developer Options</a> enabled.</li>
<li>In Developer options, tap Take bug report.</li>
<li>Select the type of bug report you want and tap Report.</li>
</ul>
<p>After a moment you get a notification that the bug report is ready. To share the bug report, tap the notification.</p>
<h1 id="creating-a-low-level-bug-report-on-ios">Creating a low-level bug report on iOS</h1>
<p>Some crashes cannot be investigated using Joplin&#39;s own tools. In that case, it can be very helpful to provide a native iOS crash report.</p>
<p>For this, please follow these instructions:</p>
<p>You can send it to this address <a href="https://raw.githubusercontent.com/laurent22/joplin/master/Assets/Adresse.png">https://raw.githubusercontent.com/laurent22/joplin/master/Assets/Adresse.png</a></p>
<p><a href="https://developer.apple.com/library/content/qa/qa1747/_index.html">https://developer.apple.com/library/content/qa/qa1747/_index.html</a></p>
<p>Getting Crash Logs Directly From a Device Without Xcode</p>
<p>Your users can retrieve crash reports from their device and send them to you via email by following these instructions.</p>
<p>(It is not possible to get device console logs directly from a device)</p>
<p>1) Open Settings app</p>
<p>2) Go to Privacy, then Diagnostics &amp; Usage</p>
<p>3) Select Diagnostics &amp; Usage Data</p>
<p>4) Locate the log for the crashed app. The logs will be named in the format: <AppName><em><DateTime></em><DeviceName></p>
<p>5) Select the desired log. Then, using the text selection UI select the entire text of the log. Once the text is selected, tap Copy</p>
<p>6) Paste the copied text to Mail and send to an email address as desired</p>
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