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337 lines
13 KiB
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<title>FAQ | Joplin</title>
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<div id="toc-mobile"><div><ul>
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<li><a href="/desktop/">Desktop application</a></li>
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<li><a href="/mobile/">Mobile applications</a></li>
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<li><a href="/terminal/">Terminal application</a></li>
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<li><a href="/clipper/">Web Clipper</a></li>
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</ul>
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<li>
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<p>Support</p>
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<ul>
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<li><a href="https://discourse.joplinapp.org">Joplin Forum</a></li>
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<li><a href="/markdown/">Markdown Guide</a></li>
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<li><a href="/e2ee/">How to enable end-to-end encryption</a></li>
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<li><a href="/conflict/">What is a conflict?</a></li>
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<li><a href="/debugging/">How to enable debug mode</a></li>
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<li><a href="/rich_text_editor/">About the Rich Text editor limitations</a></li>
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<li><a href="/faq/">FAQ</a></li>
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<p>Joplin API - Get Started</p>
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<li><a href="/api/overview/">Joplin API Overview</a></li>
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<li><a href="/api/tutorials/toc_plugin/">Plugin tutorial</a></li>
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</ul>
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</li>
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<li>
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<p>Joplin API - References</p>
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<ul>
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<li><a href="https://joplinapp.org/api/references/plugin_api/classes/joplin.html">Plugin API</a></li>
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<li><a href="/api/references/rest_api/">Data API</a></li>
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<li><a href="/api/references/plugin_manifest/">Plugin manifest</a></li>
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<li><a href="/api/references/plugin_loading_rules/">Plugin loading rules</a></li>
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<li><a href="/api/references/plugin_theming/">Plugin theming</a></li>
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</ul>
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</li>
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<li>
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<p>Development</p>
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<ul>
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<li><a href="https://github.com/laurent22/joplin/blob/dev/BUILD.md">How to build the apps</a></li>
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<li><a href="/spec/e2ee/">End-to-end encryption spec</a></li>
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<li><a href="/spec/history/">Note History spec</a></li>
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<li><a href="/spec/sync_lock/">Sync Lock spec</a></li>
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<li><a href="/spec/plugins/">Plugin Architecture spec</a></li>
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<li><a href="/spec/search_sorting/">Search Sorting spec</a></li>
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<li><a href="/spec/server_file_url_format/">Server: File URL Format</a></li>
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<li><a href="/spec/server_delta_sync/">Server: Delta Sync</a></li>
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<li><a href="/spec/server_sharing/">Server: Sharing</a></li>
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</ul>
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</li>
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<li>
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<p>Google Summer of Code 2021</p>
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<ul>
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<li><a href="/gsoc2021/index/">Google Summer of Code 2021</a></li>
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<li><a href="/gsoc2021/pull_request_guidelines/">How to submit a GSoC pull request</a></li>
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<li><a href="/gsoc2021/ideas/">Project Ideas</a></li>
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</ul>
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</li>
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<li>
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<p>About</p>
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<ul>
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<li><a href="/changelog/">Changelog (Desktop App)</a></li>
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<li><a href="/changelog_cli/">Changelog (CLI App)</a></li>
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<li><a href="/changelog_server/">Changelog (Server)</a></li>
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<li><a href="/stats/">Stats</a></li>
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<li><a href="/donate/">Donate</a></li>
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<div>
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<p class="light-blue mobile-menu-link-bottom text-center">
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Copyright (C) 2016-2021 Laurent Cozic
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<br/>
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<a href="/privacy/" class="fw500">Privacy Policy</a>
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</p>
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</div>
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<div class="page-container page-faq_joplin_cloud">
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<div class="container">
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<div class="row content-wrapper">
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<div id="toc"><div><ul>
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<li>
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<p>Applications</p>
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<ul>
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<li><a href="/desktop/">Desktop application</a></li>
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<li><a href="/mobile/">Mobile applications</a></li>
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<li><a href="/terminal/">Terminal application</a></li>
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<li><a href="/clipper/">Web Clipper</a></li>
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</ul>
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</li>
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<li>
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<p>Support</p>
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<ul>
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<li><a href="https://discourse.joplinapp.org">Joplin Forum</a></li>
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<li><a href="/markdown/">Markdown Guide</a></li>
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<li><a href="/e2ee/">How to enable end-to-end encryption</a></li>
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<li><a href="/conflict/">What is a conflict?</a></li>
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<li><a href="/debugging/">How to enable debug mode</a></li>
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<li><a href="/rich_text_editor/">About the Rich Text editor limitations</a></li>
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<li><a href="/faq/">FAQ</a></li>
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</ul>
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</li>
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<li>
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<p>Joplin API - Get Started</p>
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<ul>
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<li><a href="/api/overview/">Joplin API Overview</a></li>
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<li><a href="/api/get_started/plugins/">Plugin development</a></li>
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<li><a href="/api/tutorials/toc_plugin/">Plugin tutorial</a></li>
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</ul>
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</li>
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<li>
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<p>Joplin API - References</p>
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<ul>
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<li><a href="https://joplinapp.org/api/references/plugin_api/classes/joplin.html">Plugin API</a></li>
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<li><a href="/api/references/rest_api/">Data API</a></li>
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<li><a href="/api/references/plugin_manifest/">Plugin manifest</a></li>
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<li><a href="/api/references/plugin_loading_rules/">Plugin loading rules</a></li>
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<li><a href="/api/references/plugin_theming/">Plugin theming</a></li>
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</ul>
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</li>
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<li>
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<p>Development</p>
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<ul>
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<li><a href="https://github.com/laurent22/joplin/blob/dev/BUILD.md">How to build the apps</a></li>
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<li><a href="/spec/e2ee/">End-to-end encryption spec</a></li>
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<li><a href="/spec/history/">Note History spec</a></li>
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<li><a href="/spec/sync_lock/">Sync Lock spec</a></li>
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<li><a href="/spec/plugins/">Plugin Architecture spec</a></li>
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<li><a href="/spec/search_sorting/">Search Sorting spec</a></li>
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<li><a href="/spec/server_file_url_format/">Server: File URL Format</a></li>
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<li><a href="/spec/server_delta_sync/">Server: Delta Sync</a></li>
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<li><a href="/spec/server_sharing/">Server: Sharing</a></li>
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</ul>
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</li>
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<li>
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<p>Google Summer of Code 2021</p>
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<ul>
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<li><a href="/gsoc2021/index/">Google Summer of Code 2021</a></li>
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<li><a href="/gsoc2021/pull_request_guidelines/">How to submit a GSoC pull request</a></li>
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<li><a href="/gsoc2021/ideas/">Project Ideas</a></li>
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</ul>
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</li>
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<li>
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<p>About</p>
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<ul>
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<li><a href="/changelog/">Changelog (Desktop App)</a></li>
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<li><a href="/changelog_cli/">Changelog (CLI App)</a></li>
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<li><a href="/changelog_server/">Changelog (Server)</a></li>
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<li><a href="/stats/">Stats</a></li>
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<li><a href="/donate/">Donate</a></li>
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</ul>
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</li>
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</ul>
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</div></div>
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<div class="main-content">
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<div class="alert alert-danger alert-env-dev" role="alert">
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Running in prod mode!
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</div>
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<div class="donate-links">
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<p><a href="https://www.paypal.com/cgi-bin/webscr?cmd=_donations&business=E8JMYD2LQ8MMA&lc=GB&item_name=Joplin+Development&currency_code=EUR&bn=PP%2dDonationsBF%3abtn_donateCC_LG%2egif%3aNonHosted"><img src="https://joplinapp.org/images/badges/Donate-PayPal-green.svg" alt="Donate using PayPal"></a> <a href="https://github.com/sponsors/laurent22/"><img src="https://joplinapp.org/images/badges/GitHub-Badge.svg" alt="Sponsor on GitHub"></a> <a href="https://www.patreon.com/joplin"><img src="https://joplinapp.org/images/badges/Patreon-Badge.svg" alt="Become a patron"></a> <a href="https://joplinapp.org/donate/#donations"><img src="https://joplinapp.org/images/badges/Donate-IBAN.svg" alt="Donate using IBAN"></a></p>
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</div>
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<h1>FAQ<a name="faq" href="#faq" class="heading-anchor">🔗</a></h1>
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<h2>What is Joplin Cloud?<a name="what-is-joplin-cloud" href="#what-is-joplin-cloud" class="heading-anchor">🔗</a></h2>
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<p>Joplin supports various ways to synchronise data with cloud file hosting services. It does that in a generic way, which allows it to support many providers. However there are limits to what can be done in such a generic way - for example, certain performance optimisations are not possible, and more advanced features such as the ability to publish notes or share notebooks cannot be implemented.</p>
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<p>This is where Joplin Cloud comes into place. It is a solution developed specifically for Joplin and as such offers various improvements, such as improved synchronisation performances, support for publishing notes, and sharing and collaborating on notebooks.</p>
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<p>Moreover, by getting a subscription you are supporting the development of the project as a whole, including the open source applications. Such support helps in the long term to provide bug and security fixes, add new features, and provide support.</p>
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<h2>What if I exceed the storage space?<a name="what-if-i-exceed-the-storage-space" href="#what-if-i-exceed-the-storage-space" class="heading-anchor">🔗</a></h2>
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<p>If you exceed the storage space, you will not be able to upload new notes. You may however delete notes and attachments so as to free up space. If you are on a Basic plan, you may also upgrade to Pro. If you are on a Pro or Business plan please contact us and let us know that you need more space and we will increase your storage space.</p>
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<h2>Do you offer discounts?<a name="do-you-offer-discounts" href="#do-you-offer-discounts" class="heading-anchor">🔗</a></h2>
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<p>We can offer discounts for students, schools and universities, or nonprofit organisations. To get this discount please contact us.</p>
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<div class="bottom-links">
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<a href="https://github.com/laurent22/joplin/blob/dev/readme/faq_joplin_cloud.md">
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<p class="text-center-sm">Copyright (C) 2016-2021 Laurent Cozic</p>
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