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+When a problem occurs, then always for a reason! What you want to do in such a case is:
+
+1. Read your logs; follow them to see what the reason for your problem is.
+2. Follow the leads given to you in your logfiles and start investigating.
+3. Restarting the troubled service or the whole stack to see if the problem persists.
+4. Read the documentation of the troubled service and search it's bugtracker for your problem.
+5. Search our [issues](https://github.com/mailcow/mailcow-dockerized/issues) for your problem.
+6. [Create an issue](https://github.com/mailcow/mailcow-dockerized/issues) over at our GitHub repository if you think your problem might be a bug or a missing feature you badly need. But please make sure, that you include **all the logs** and a full description to your problem.
+8. Connect to IRC ([chat.freenode.net](https://webchat.freenode.net/)) and join our IRC channel [#mailcow](irc://chat.freenode.net:6667/mailcow).