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mailcow-dockerized/.github/ISSUE_TEMPLATE/Bug_report.yml
2024-01-23 08:46:06 +01:00

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name: 🐞 Bug Report
description: Report a reproducible bug for mailcow. (NOT to be used for support questions.)
labels: ["bug"]
body:
- type: checkboxes
attributes:
label: Contribution guidelines
description: Please read the contribution guidelines before proceeding.
options:
- label: I've read the [contribution guidelines](https://github.com/mailcow/mailcow-dockerized/blob/master/CONTRIBUTING.md) and wholeheartedly agree
required: true
- type: checkboxes
attributes:
label: I've found a bug and checked that ...
description: Prior to placing the issue, please check following:** *(fill out each checkbox with an `X` once done)*
options:
- label: ... I understand that not following the below instructions will result in immediate closure and/or deletion of my issue.
required: true
- label: ... I have understood that this bug report is dedicated for bugs, and not for support-related inquiries.
required: true
- label: ... I have understood that answers are voluntary and community-driven, and not commercial support.
required: true
- label: ... I have verified that my issue has not been already answered in the past. I also checked previous [issues](https://github.com/mailcow/mailcow-dockerized/issues).
required: true
- type: textarea
attributes:
label: Description
description: Please provide a brief description of the bug in 1-2 sentences. If applicable, add screenshots to help explain your problem. Very useful for bugs in mailcow UI.
render: plain text
validations:
required: true
- type: textarea
attributes:
label: "Logs:"
description: "Please take a look at the [official documentation](https://docs.mailcow.email/troubleshooting/debug-logs/) and post the last few lines of logs, when the error occurs. For example, docker container logs of affected containers. This will be automatically formatted into code, so no need for backticks."
render: plain text
validations:
required: true
- type: textarea
attributes:
label: "Steps to reproduce:"
description: "Please describe the steps to reproduce the bug. Screenshots can be added, if helpful."
render: plain text
placeholder: |-
1. ...
2. ...
3. ...
validations:
required: true
- type: markdown
attributes:
value: |
## System information
### In this stage we would kindly ask you to attach general system information about your setup.
- type: dropdown
attributes:
label: "Which branch are you using?"
description: "#### `git rev-parse --abbrev-ref HEAD`"
multiple: false
options:
- master
- nightly
validations:
required: true
- type: dropdown
attributes:
label: "Which architecture are you using?"
description: "#### `uname -m`"
multiple: false
options:
- x86
- ARM64 (aarch64)
validations:
required: true
- type: input
attributes:
label: "Operating System:"
placeholder: "e.g. Ubuntu 22.04 LTS"
validations:
required: true
- type: input
attributes:
label: "Server/VM specifications:"
placeholder: "Memory, CPU Cores"
validations:
required: true
- type: input
attributes:
label: "Is Apparmor, SELinux or similar active?"
placeholder: "yes/no"
validations:
required: true
- type: input
attributes:
label: "Virtualization technology:"
placeholder: "KVM, VMware, Xen, etc - **LXC and OpenVZ are not supported**"
validations:
required: true
- type: input
attributes:
label: "Docker version:"
description: "#### `docker version`"
placeholder: "20.10.21"
validations:
required: true
- type: input
attributes:
label: "docker-compose version or docker compose version:"
description: "#### `docker-compose version` or `docker compose version`"
placeholder: "v2.12.2"
validations:
required: true
- type: input
attributes:
label: "mailcow version:"
description: "#### ```git describe --tags `git rev-list --tags --max-count=1` ```"
placeholder: "2022-08"
validations:
required: true
- type: input
attributes:
label: "Reverse proxy:"
placeholder: "e.g. Nginx/Traefik"
validations:
required: true
- type: textarea
attributes:
label: "Logs of git diff:"
description: "#### Output of `git diff origin/master`, any other changes to the code? If so, **please post them**:"
render: plain text
validations:
required: true
- type: textarea
attributes:
label: "Logs of iptables -L -vn:"
description: "#### Output of `iptables -L -vn`"
render: plain text
validations:
required: true
- type: textarea
attributes:
label: "Logs of ip6tables -L -vn:"
description: "#### Output of `ip6tables -L -vn`"
render: plain text
validations:
required: true
- type: textarea
attributes:
label: "Logs of iptables -L -vn -t nat:"
description: "#### Output of `iptables -L -vn -t nat`"
render: plain text
validations:
required: true
- type: textarea
attributes:
label: "Logs of ip6tables -L -vn -t nat:"
description: "#### Output of `ip6tables -L -vn -t nat`"
render: plain text
validations:
required: true
- type: textarea
attributes:
label: "DNS check:"
description: "#### Output of `docker exec -it $(docker ps -qf name=acme-mailcow) dig +short stackoverflow.com @172.22.1.254` (set the IP accordingly, if you changed the internal mailcow network)"
render: plain text
validations:
required: true