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< title > Debugging | Joplin< / title >
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< div id = "toc" > < ul >
< li >
< p > Applications< / p >
< ul >
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< li > < a href = "https://joplinapp.org/desktop/" > Desktop application< / a > < / li >
< li > < a href = "https://joplinapp.org/mobile/" > Mobile applications< / a > < / li >
< li > < a href = "https://joplinapp.org/terminal/" > Terminal application< / a > < / li >
< li > < a href = "https://joplinapp.org/clipper/" > Web Clipper< / a > < / li >
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< / ul >
< / li >
< li >
< p > Support< / p >
< ul >
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< li > < a href = "https://discourse.joplinapp.org" > Joplin Forum< / a > < / li >
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< li > < a href = "https://joplinapp.org/markdown/" > Markdown Guide< / a > < / li >
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< li > < a href = "https://joplinapp.org/e2ee/" > How to enable end-to-end encryption< / a > < / li >
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< li > < a href = "https://joplinapp.org/conflict/" > What is a conflict?< / a > < / li >
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< li > < a href = "https://joplinapp.org/spec/" > End-to-end encryption spec< / a > < / li >
< li > < a href = "https://joplinapp.org/debugging/" > How to enable debug mode< / a > < / li >
< li > < a href = "https://joplinapp.org/api/" > API documentation< / a > < / li >
< li > < a href = "https://joplinapp.org/faq/" > FAQ< / a > < / li >
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< / ul >
< / li >
< li >
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< p > Google Summer of Code 2020< / p >
< ul >
< li > < a href = "https://joplinapp.org/gsoc2020" > Google Summer of Code 2020< / a > < / li >
< li > < a href = "https://joplinapp.org/gsoc2020/ideas/" > Project Ideas< / a > < / li >
< / ul >
< / li >
< li >
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< p > About< / p >
< ul >
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< li > < a href = "https://joplinapp.org/changelog/" > Changelog (Desktop App)< / a > < / li >
< li > < a href = "https://joplinapp.org/changelog_cli/" > Changelog (CLI App)< / a > < / li >
< li > < a href = "https://joplinapp.org/stats/" > Stats< / a > < / li >
< li > < a href = "https://joplinapp.org/donate/" > Donate< / a > < / li >
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< / ul >
< / li >
< / ul >
< / div >
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< h1 > How to enable debugging< a name = "how-to-enable-debugging" href = "#how-to-enable-debugging" class = "heading-anchor" > 🔗< / a > < / h1 >
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< p > It is possible to get the apps to display or log more information that might help debug various issues.< / p >
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< h2 > Desktop application< a name = "desktop-application" href = "#desktop-application" class = "heading-anchor" > 🔗< / a > < / h2 >
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< ul >
< li > Add a file named " flags.txt" in the config directory (should be < code > ~/.config/joplin-desktop< / code > or < code > c:\Users\YOUR_NAME\.config\joplin-desktop< / code > ) with the following content: < code > --open-dev-tools --log-level debug< / code > < / li >
< li > Restart the application< / li >
< li > The development tools should now be opened. Click the " Console" tab< / li >
< li > Now repeat the action that was causing problem. The console might output warnings or errors - please add them to the GitHub issue. Also open log.txt in the config folder and if there is any error or warning, please also add them to the issue.< / li >
< / ul >
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< h2 > CLI application< a name = "cli-application" href = "#cli-application" class = "heading-anchor" > 🔗< / a > < / h2 >
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< ul >
< li > Start the app with < code > joplin --log-level debug< / code > < / li >
< li > Check the log.txt as specified above for the desktop application and attach the log to the GitHub issue (or just the warnings/errors if any)< / li >
< / ul >
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< h2 > Mobile application< a name = "mobile-application" href = "#mobile-application" class = "heading-anchor" > 🔗< / a > < / h2 >
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< ul >
< li > In the options, enable Advanced Option< / li >
< li > Open the log in the top right hand corner menu and post a screenshot of any error/warning.< / li >
< / ul >
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< h1 > Creating a low-level bug report on Android< a name = "creating-a-low-level-bug-report-on-android" href = "#creating-a-low-level-bug-report-on-android" class = "heading-anchor" > 🔗< / a > < / h1 >
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< p > < a href = "https://developer.android.com/studio/debug/bug-report" > https://developer.android.com/studio/debug/bug-report< / a > < / p >
< p > To get a bugreport directly from your device, do the following:< / p >
< ul >
< li > Be sure you have < a href = "https://developer.android.com/studio/debug/dev-options" > Developer Options< / a > enabled.< / li >
< li > In Developer options, tap Take bug report.< / li >
< li > Select the type of bug report you want and tap Report.< / li >
< / ul >
< p > After a moment you get a notification that the bug report is ready. To share the bug report, tap the notification.< / p >
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< h1 > Creating a low-level bug report on iOS< a name = "creating-a-low-level-bug-report-on-ios" href = "#creating-a-low-level-bug-report-on-ios" class = "heading-anchor" > 🔗< / a > < / h1 >
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< p > Some crashes cannot be investigated using Joplin's own tools. In that case, it can be very helpful to provide a native iOS crash report.< / p >
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< p > For this, please follow these instructions:< / p >
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< p > You can send it to this address < a href = "https://raw.githubusercontent.com/laurent22/joplin/master/Assets/AdresseSupport.png" > https://raw.githubusercontent.com/laurent22/joplin/master/Assets/AdresseSupport.png< / a > < / p >
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< p > < a href = "https://developer.apple.com/library/content/qa/qa1747/_index.html" > https://developer.apple.com/library/content/qa/qa1747/_index.html< / a > < / p >
< p > Getting Crash Logs Directly From a Device Without Xcode< / p >
< p > Your users can retrieve crash reports from their device and send them to you via email by following these instructions.< / p >
< p > (It is not possible to get device console logs directly from a device)< / p >
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< ol >
< li >
< p > Open Settings app< / p >
< / li >
< li >
< p > Go to Privacy, then Diagnostics & Usage< / p >
< / li >
< li >
< p > Select Diagnostics & Usage Data< / p >
< / li >
< li >
< p > Locate the log for the crashed app. The logs will be named in the format: < AppName > < em > < DateTime > < / em > < DeviceName > < / p >
< / li >
< li >
< p > Select the desired log. Then, using the text selection UI select the entire text of the log. Once the text is selected, tap Copy< / p >
< / li >
< li >
< p > Paste the copied text to Mail and send to an email address as desired< / p >
< / li >
< / ol >
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