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440 lines
13 KiB
HTML
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https://github.com/laurent22/joplin/blob/master/readme/debugging.md
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<title>Debugging | Joplin</title>
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<body>
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<div class="container page-debugging">
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<div class="header">
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<a class="forkme" href="https://github.com/laurent22/joplin"><img src="https://joplinapp.org/images/ForkMe.png"/></a>
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<a href="https://joplinapp.org"><h1 class="title"><img class="title-icon" src="https://joplinapp.org/images/Icon512.png"><span class="title-text">Joplin</span></h1></a>
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<p class="sub-title">An open source note taking and to-do application with synchronisation capabilities</p>
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</div>
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<div class="nav-wrapper">
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<div class="nav">
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<ul>
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<li class=""><a href="https://joplinapp.org/" title="Home"><i class="fa fa-home"></i></a></li>
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<li><a href="https://discourse.joplinapp.org" title="Forum">Forum</a></li>
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<li><a class="help" href="#" title="Menu">Menu</a></li>
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<!-- <li><a class="gsod" href="https://joplinapp.org/gsod2020/" title="Google Season of Docs 2020">GSoD 2020</a></li> -->
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</ul>
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<div class="nav-right">
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<iframe class="share-btn" src="https://platform.twitter.com/widgets/tweet_button.html?url=http%3A%2F%2Fjoplinapp.org" width="62" height="20" title="Tweet" style="border: 0; overflow: hidden;"></iframe>
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<iframe class="share-btn share-btn-github" src="https://ghbtns.com/github-btn.html?user=laurent22&repo=joplin&type=star&count=true" frameborder="0" scrolling="0" width="100px" height="20px"></iframe>
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</div>
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</div>
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</div>
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<div class="content">
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<div id="toc"><ul>
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<li>
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<p>Applications</p>
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<ul>
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<li><a href="https://joplinapp.org/desktop/">Desktop application</a></li>
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<li><a href="https://joplinapp.org/mobile/">Mobile applications</a></li>
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<li><a href="https://joplinapp.org/terminal/">Terminal application</a></li>
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<li><a href="https://joplinapp.org/clipper/">Web Clipper</a></li>
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</ul>
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</li>
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<li>
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<p>Support</p>
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<ul>
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<li><a href="https://discourse.joplinapp.org">Joplin Forum</a></li>
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<li><a href="https://joplinapp.org/markdown/">Markdown Guide</a></li>
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<li><a href="https://joplinapp.org/e2ee/">How to enable end-to-end encryption</a></li>
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<li><a href="https://joplinapp.org/conflict/">What is a conflict?</a></li>
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<li><a href="https://joplinapp.org/spec/">End-to-end encryption spec</a></li>
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<li><a href="https://joplinapp.org/debugging/">How to enable debug mode</a></li>
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<li><a href="https://joplinapp.org/api/">API documentation</a></li>
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<li><a href="https://joplinapp.org/faq/">FAQ</a></li>
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</ul>
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</li>
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<li>
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<p>Google Summer of Code 2020</p>
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<ul>
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<li><a href="https://joplinapp.org/gsoc2020">Google Summer of Code 2020</a></li>
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<li><a href="https://joplinapp.org/gsoc2020/ideas/">Project Ideas</a></li>
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</ul>
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</li>
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<li>
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<p>About</p>
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<ul>
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<li><a href="https://joplinapp.org/changelog/">Changelog (Desktop App)</a></li>
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<li><a href="https://joplinapp.org/changelog_cli/">Changelog (CLI App)</a></li>
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<li><a href="https://joplinapp.org/stats/">Stats</a></li>
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<li><a href="https://joplinapp.org/donate/">Donate</a></li>
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</ul>
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</li>
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</ul>
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</div>
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<h1>How to enable debugging<a name="how-to-enable-debugging" href="#how-to-enable-debugging" class="heading-anchor">🔗</a></h1>
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<p>It is possible to get the apps to display or log more information that might help debug various issues.</p>
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<h2>Desktop application<a name="desktop-application" href="#desktop-application" class="heading-anchor">🔗</a></h2>
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<ul>
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<li>Add a file named "flags.txt" in the config directory (should be <code>~/.config/joplin-desktop</code> or <code>c:\Users\YOUR_NAME\.config\joplin-desktop</code>) with the following content: <code>--open-dev-tools --log-level debug</code></li>
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<li>Restart the application</li>
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<li>The development tools should now be opened. Click the "Console" tab</li>
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<li>Now repeat the action that was causing problem. The console might output warnings or errors - please add them to the GitHub issue. Also open log.txt in the config folder and if there is any error or warning, please also add them to the issue.</li>
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</ul>
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<h2>CLI application<a name="cli-application" href="#cli-application" class="heading-anchor">🔗</a></h2>
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<ul>
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<li>Start the app with <code>joplin --log-level debug</code></li>
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<li>Check the log.txt as specified above for the desktop application and attach the log to the GitHub issue (or just the warnings/errors if any)</li>
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</ul>
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<h2>Mobile application<a name="mobile-application" href="#mobile-application" class="heading-anchor">🔗</a></h2>
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<ul>
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<li>In the options, enable Advanced Option</li>
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<li>Open the log in the top right hand corner menu and post a screenshot of any error/warning.</li>
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</ul>
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<h1>Creating a low-level bug report on Android<a name="creating-a-low-level-bug-report-on-android" href="#creating-a-low-level-bug-report-on-android" class="heading-anchor">🔗</a></h1>
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<p><a href="https://developer.android.com/studio/debug/bug-report">https://developer.android.com/studio/debug/bug-report</a></p>
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<p>To get a bugreport directly from your device, do the following:</p>
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<ul>
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<li>Be sure you have <a href="https://developer.android.com/studio/debug/dev-options">Developer Options</a> enabled.</li>
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<li>In Developer options, tap Take bug report.</li>
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<li>Select the type of bug report you want and tap Report.</li>
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</ul>
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<p>After a moment you get a notification that the bug report is ready. To share the bug report, tap the notification.</p>
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<h1>Creating a low-level bug report on iOS<a name="creating-a-low-level-bug-report-on-ios" href="#creating-a-low-level-bug-report-on-ios" class="heading-anchor">🔗</a></h1>
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<p>Some crashes cannot be investigated using Joplin's own tools. In that case, it can be very helpful to provide a native iOS crash report.</p>
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<p>For this, please follow these instructions:</p>
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<p>You can send it to this address <a href="https://raw.githubusercontent.com/laurent22/joplin/master/Assets/AdresseSupport.png">https://raw.githubusercontent.com/laurent22/joplin/master/Assets/AdresseSupport.png</a></p>
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<p><a href="https://developer.apple.com/library/content/qa/qa1747/_index.html">https://developer.apple.com/library/content/qa/qa1747/_index.html</a></p>
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<p>Getting Crash Logs Directly From a Device Without Xcode</p>
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<p>Your users can retrieve crash reports from their device and send them to you via email by following these instructions.</p>
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<p>(It is not possible to get device console logs directly from a device)</p>
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<ol>
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<li>
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<p>Open Settings app</p>
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</li>
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<li>
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<p>Go to Privacy, then Diagnostics & Usage</p>
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</li>
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<li>
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<p>Select Diagnostics & Usage Data</p>
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</li>
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<li>
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<p>Locate the log for the crashed app. The logs will be named in the format: <AppName><em><DateTime></em><DeviceName></p>
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</li>
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<li>
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<p>Select the desired log. Then, using the text selection UI select the entire text of the log. Once the text is selected, tap Copy</p>
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</li>
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<li>
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<p>Paste the copied text to Mail and send to an email address as desired</p>
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</li>
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</ol>
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<div class="bottom-links">
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<a href="https://github.com/laurent22/joplin/blob/master/readme/debugging.md">
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<i class="fa fa-github"></i> Improve this doc
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</a>
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