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Change issue template for questions

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Many users unfortunately don't care about the template asking not post support queries here, so we'll now accept questions but we'll just ignore them and let stale bot take care of them.

Also removed the "invalid" template because I believe it make people try to game the system by posting instead a bug report for their support or feature request. At least now we can hope there will less off-topic issues in the bug label.
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Laurent Cozic 2020-05-07 23:57:30 +01:00 committed by GitHub
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.github/ISSUE_TEMPLATE/question.md vendored
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---
name: "🤔 Questions and Help"
about: The issue tracker is not for questions. Please ask questions on https://discourse.joplinapp.org/.
name: "🤔 Feature requests and support"
about: For non-bug issues we recommend using the forum, where you'll be more likely to get an answer: https://discourse.joplinapp.org/
title: ''
labels: 'invalid'
---
⚠🚨⛔ The issue tracker is not for questions. ⛔🚨⚠
If this is a feature request or a support query, please note that you'll not get an answer here.
As it happens, support requests that are created as issues are likely to be closed. We want to make sure you are able to find the help you seek.
Instead we recommend using the forum where you'll are a lot more likely to get an answer: https://discourse.joplinapp.org/
## Questions and Help
Please read the [documentation](https://joplinapp.org/) and [FAQ](https://joplinapp.org/faq/) first.
### https://discourse.joplinapp.org/
If you have still questions related to Joplin, please open a topic in the [forum](https://discourse.joplinapp.org/).
You can use your GitHub credentials to login to the forum.
## Links
- Documentation: https://joplinapp.org
- FAQ: https://joplinapp.org/faq/
- Forum: https://discourse.joplinapp.org
- How to enable end-to-end encryption: https://joplinapp.org/e2ee/
- API documentation: https://joplinapp.org/api/
- How to enable debug mode: https://joplinapp.org/debugging/
The forum is also the right place to submit a feature request so that it can be discussed by other users.