If there's text to select, do it. Why create a screenshot? Screenshots are helpful for GUI/UI/UX elements, but useless and highly annoting for text. Is copying text really that hard and complicated?
Oce upon a time I asked a customer to send me an error message (so that I could search for it in the code base and in traces). That customer created a screenshot of a terminal, with only half the error message and then put that image into a word document and sent that to me. Besides the fact that I did not have Word, what would I have done with an image? Argh!!!!!!!
Many users unfortunately don't care about the template asking not post support queries here, so we'll now accept questions but we'll just ignore them and let stale bot take care of them.
Also removed the "invalid" template because I believe it make people try to game the system by posting instead a bug report for their support or feature request. At least now we can hope there will less off-topic issues in the bug label.