Multi-factor authentication

Multi-Factor Authentication (MFA), also known as Two Factor Authentication (2FA), enhances your account security by requiring more than just a password to log in.

How to enable MFA

Access your profile
Go to the Multi-factor authentication section
Click the link to Enable Multi-Factor Authentication
Follow the instructions shown in the page

How to disable MFA

Access your profile
Go to the Multi-factor authentication section
Click the link I want to disable it and follow the instructions

Recovery codes

When you enable MFA, Joplin Cloud will show you a list of codes that you should save somewhere safe. Each code can only be used once but you can generate new codes from your profile page.

If you cannot generate your authentication codes because you have lost access to your smartphone, for example, you will need to use one of the recovery codes to login.

I forgot to copy my recovery codes, how do I find them?

Access your profile
Go to the Multi-factor authentication section
Click the Recovery codes link
Follow the instructions shown in the page

How do I generate new recovery codes?

Access your profile
Go to the Multi-factor authentication section
Click the Recovery codes link
After finishing the process you should see your list of recovery codes and a button at the bottom to generate new codes

The new codes will invalidate the old ones, so remember to save them.

Proceed to Joplin Cloud login page and follow the usual login process
When prompted for an authentication code click in the link Use a recovery code bellow the input field
Add your code to login

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